Heritage and lifestyle brand, Jack Wills, was founded in Salcombe, Devon, in 1999. The fashion retailer sells its clothing and accessories online and through its stores.
In 2007, when the company’s turnover was around £20m, its existing ERP software had reached its limits in terms of flexibility and capacity. It was keen to find a new platform to efficiently manage its sales and service processes as the business grew and evolved.
HOW WE HELPED
We worked closely with the Jack Wills team from 2007, designing, developing and delivering an end-to-end system that could handle all its business processes.
The ecommerce software helped the company give its customers the best possible experiences.
“Building great consumer experiences is a complex enterprise, involving strategy, integration of technology, orchestrating business models, brand management and CEO commitment.”