phs Group
THE CUSTOMER
Leading hygiene services provider, phs Group, has more than 120,000 customers in 300,000 locations, including offices, restaurants, schools and hospitals.
The company – which provides washroom, healthcare and floorcare hygiene services, and a range of specialist services – helps to meet the needs of around 100 million people.
HOW WE HELPED
Using our service management software and implementation approach, we helped phs to create an all-new, multi-channel sales and order fulfilment system.
The project saw us work with phs to produce a comprehensive system design, which the company’s in-house team went on to deliver.
THE RESULTS
“One of the key reasons we decided to work with Quantiv was its approach to us as a customer. We felt these were people we could work with; they quickly developed a crucial understanding of our business requirements and helped us considerably to achieve our goals.”