phs Group

THE CUSTOMER

Leading hygiene services provider, phs Group, has more than 120,000 customers in 300,000 locations, including offices, restaurants, schools and hospitals.

The company – which provides washroom, healthcare and floorcare hygiene services, and a range of specialist services – helps to meet the needs of around 100 million people.

HOW WE HELPED

Using our service management software and implementation approach, we helped phs to create an all-new, multi-channel sales and order fulfilment system.

The project saw us work with phs to produce a comprehensive system design, which the company’s in-house team went on to deliver.

phs Group

THE RESULTS

“One of the key reasons we decided to work with Quantiv was its approach to us as a customer. We felt these were people we could work with; they quickly developed a crucial understanding of our business requirements and helped us considerably to achieve our goals.”
Matthew Davies, Group Software Manager

With our help, phs gained a single integrated system, which enabled the organisation to transform its relationship with its customers. The company became more visible across its entire operation, and customer enquiries and demands could be responded to faster and more efficiently.

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TAKE THE NEXT STEP…

Get in touch today to discover how our services can help you and your team turn data into information.

0161 927 4000 info@quantiv.com

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