Blog
We don’t just provide services to turn data into information – we write about it too.
IT system tails and operational dogs
I won’t stray into political discussions about funding for local government in England. But one of the most striking aspects of Birmingham City Council’s recent financial problems was a (very) large cost overrun associated with an IT project.
Is it time to ‘kill’ your operational darlings?
Last month’s blog about reimagining IT systems started out with a slightly different introduction from the version eventually published.
But even though I could see the need for the change, I was still slightly disappointed at having to let go of my initial inspiration. When I said this, my colleague mentioned this was an example of the old writer’s adage: ‘kill your darlings’...
Reimagining IT systems – for the better
When I see how organisations approach their IT system implementations, I often think, “There has to be a better way."
The visual language of Christmas and other festivals
The approaching winter solstice has got me thinking about the different traditions and festivals that have light and reflection as central themes. There’s Christmas of course, and also Diwali and Hanukkah, to name just a few. And as well as the many words associated with each event, there are numerous pictures, symbols and icons, too...
Grammar for operational metrics
There’s an old business management adage: ‘You can’t control what you can’t measure.’ And while the phrase might sound obvious, it isn’t just management speak.
Data messaging or sharing: which should you choose?
I’ve had several discussions recently about the need to allow data in one system to be used to control processing in another. These conversations have involved both developers and designers...