There’s an old business management adage: ‘You can’t control what you can’t measure.’ And while the phrase might sound obvious, it isn’t just management speak.

I’ve had several discussions recently about the need to allow data in one system to be used to control processing in another. These conversations have involved both developers and designers...

The UK air traffic control failure caused chaos on the busy August bank holiday. Thankfully, all flights could land safely. But the incident caused hundreds of flights to be cancelled or delayed.

As someone who works in IT, I felt an inevitability to the way the problem developed...

Over the years, I’ve been involved in many meetings between customers and suppliers.

Here, I explain why the key to project success is being loyal to the project, rather than taking sides.

After a problem has taken place, you may find yourself thinking, ‘I should have seen that coming’ or ‘I should have seen that happening’.

You’ll know the phrase ‘a picture’s worth a thousand words’, used to express how a single still image can tell a story just as well as, if not better than, many written words.

Nature can often be a great source of information for engineers. Animals and plants have developed over long periods and have adapted to the conditions around them.

It seems everyone is talking about artificial intelligence, with many of its enthusiasts lauding it as the potential answer to just about everything. AI is now being used in everything from web search to photography… and even in toothbrushes.

There’s an old marketing adage along the lines of “I know half my advertising budget is wasted, but I don’t know which half”.

While this might make for a wry summary of the subjective nature of marketing, I suspect the phrase itself is only half true...

In the Christmas Story, the three wise men follow a bright star to Bethlehem to pay homage to the baby Jesus and offer him gifts. But did you know there's a link between the three kings of the Nativity and operational metrics?